Terms and Conditions — A prerequisite for using the sm888 platform

1 General Introduction & Acceptance

These Terms & Conditions ("Terms") apply to all users ("members" or "you") of the sm888 platform and its services. By opening an account, playing games, placing bets, or using any service on sm888, you are deemed to have fully accepted these Terms.

Sm888 reserves the right to modify, amend, or update these Terms & Conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the updated terms. We recommend checking this page regularly.

2 Account Registration & Verification

To create an account on sm888, you must provide accurate and complete information. The name, date of birth, mobile number, and email submitted at registration must be genuine and verifiable. sm888 reserves the right to close any account and forfeit its balance if false or misleading information is found to have been provided.

KYC Verification Process

Sm888 follows a Know Your Customer (KYC) policy. You may be required to verify your identity before making a withdrawal or after reaching a certain transaction threshold. In such cases, you will need to submit a copy of your National ID (NID), passport, or driving license.

• Each individual may only One Account can open.
• Operating multiple accounts from the same device or IP address is prohibited.
• Account ownership may not be transferred or sold.
• Opening an account in a minor's name or playing on their behalf is strictly prohibited.
• Withdrawals may be on hold until verification is complete.

3 Deposits, Withdrawals & Payments Policy

Deposits and withdrawals on sm888 can be made via Mobile Banking, Nagad, and Rocket. Every transaction is processed through secure, encrypted channels. sm888 never shares your payment information with third parties.

Deposit Terms

• Minimum deposit amount: BDT 200।
• Deposits are generally credited to your account instantly.
• If a deposit fails and the issue is not resolved within 24 hours, please contact support.
• Deposits must be made from your own payment method.

Withdrawal Terms

• Minimum withdrawal amount: BDT 500।
• Withdrawals are generally processed within 15 minutes to 24 hours.
• Withdrawals can only be made to the same payment method used for the deposit.
• Wagering requirements must be met before withdrawing any bonus balance.
• Large withdrawals may be put on hold until KYC verification is completed.

4 Bonus & Promotion Terms

Sm888 offers a variety of bonuses and promotions. Each bonus comes with its own terms, which are clearly stated on the offer page. Accepting a bonus means you agree to those specific terms.

Welcome Bonus

New members can receive a Welcome Bonus of up to 100% on their first deposit. To withdraw this bonus, you must meet the wagering requirements — typically 20 to 30 times the bonus amount.

General Bonus Rules

• Each member is eligible to receive a promotion once only, unless stated otherwise.
• Bonuses cannot be shared or transferred to third parties.
• Sm888 reserves the right to cancel bonuses if there is evidence of bonus abuse.
• Wagering requirements also apply to winnings from free spin bonuses.
• Sm888 reserves the right to modify or cancel any promotion at any time.

5 Gaming Rules

All games on sm888 operate using internationally certified Random Number Generator (RNG) technology. Every game outcome is entirely random and not predetermined. Should a technical error occur during any game, sm888 reserves the right to void that round.

In Live Casino games, the dealer's decision is final. For Sports Betting, bets are settled once official results are confirmed. In any dispute, the decision of sm888's customer support is final.

• Sm888 is not liable for any disruption to gameplay caused by internet disconnection.
• If an unusual win results from a software bug or game error, sm888 reserves the right to void it.
• Betting limits are determined by the rules of each individual game.

6 Prohibited Activities & Fraud

Sm888 is committed to maintaining a fair and safe gaming environment. The following activities are strictly prohibited and, if detected, will result in permanent account closure and balance forfeiture:

• Opening or operating multiple accounts.
• Registering using a false identity.
• Abusing the bonus system or engaging in "bonus hunting".
• Money laundering or processing illegal funds.
• Using hacking, cracking, or automation software on the platform.
• Threatening or harassing other members.
• Collaborative betting or collusive play.

7 Privacy & Data Protection

Sm888 treats your personal information with the utmost care. We never sell your data to third parties. However, certain information may be shared when required by law or upon request from a regulatory authority. For more details, please refer to our Privacy Policy Read.

Your sm888 login credentials are strictly personal. You are solely responsible for keeping them confidential. If you suspect unauthorized access to your account, please notify our support team immediately.

8 Responsible Gaming Policy

Sm888 believes gaming is a form of entertainment, not a source of income. We encourage all members to play responsibly. The following tools are available to all sm888 members at any time:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Your session will automatically stop if your losses exceed a specified amount.
• Session Timer: Your account will be automatically logged out after a set period of inactivity.
• Cooling-Off Period: Exclude yourself from gaming for 24 hours up to 30 days.
• Self-Exclusion: Temporarily or permanently deactivate your account for an extended break.

If you need help or advice regarding problem gambling, please contact our Responsible Gaming Visit the page or contact our support team directly.

9 Intellectual Property Rights

All content on the sm888 platform — including logos, graphics, text, software, designs, and trademarks — is the property of sm888 or its licensors. Copying, distributing, reproducing, or using any part of this content for commercial purposes without prior written consent from sm888 is strictly prohibited.

10 Service Termination & Account Closure

Sm888 may suspend or terminate an account under the following circumstances:

• Evidence of a terms and conditions violation is found.
• Failure to complete KYC verification or providing false information.
• If suspicious activity is detected on an account.
• Upon instruction from legal or regulatory authorities.
• Extended inactivity on the account (more than 12 months).

You may also request account closure at any time through our support team. Any verified balance can be withdrawn before the account is closed.

11 Limitation of Liability

Sm888 strives to keep its services running smoothly and without errors, but temporary disruptions may occur due to technical issues. sm888 accepts no liability in the following situations:

• If a game or bet is affected by an internet disconnection.
• Delays or errors caused by third-party payment services.
• Unplanned server downtime or maintenance.
• Software or security issues on your device.

Sm888's total liability for any issue shall not exceed the original value of the transaction in question.

12 Changes & Contact

Sm888 may update these Terms & Conditions at any time. Members will be notified of significant changes via email or platform notifications. If you have any questions about these terms, please reach out to our 24/7 Bengali support team.